Issue Brief: Survey Results (update) - November 2019

A Survey of Basic Resource Needs in KP Members Receiving Subsidized Insurance Coverage:

How do they think Kaiser Permanente should support their needs?


Primary Authors:


Background

Kaiser Permanente (KP) has offered subsidized insurance under the Affordable Care Act since 2014. Individuals and families with household incomes between 100% and 400% of the federal poverty level who legally reside in the US and lack access to affordable employer-sponsored insurance coverage are eligible for these federally-funded subsidies. While many initiatives have focused on Medicaid coverage, little is known about the basic resource needs of KP members who received subsidized insurance.

Summary

The KP-based Social Needs Network for Evaluation and Translation (SONNET) designed and conducted a survey in 2018-19 with support from KP National Community Health. SONNET randomly selected over 1,000 members with a subsidy from the Southern California region. The SONNET team reported in June 2019 on the survey design, sampling frame and the basic resource needs of this segment of KP members. In summary, members had trouble paying for medical needs, food, housing and utilities.

This report describes the demographics of the KP members who completed the survey and the proportion of the members who have basic resource needs compared to the proportion of members who want to receive help with these needs. We also share what kind of help members would like from their health care team and KP.


Click for Full PDF version of SONNET's Survey Results Update (Report #2)

How to cite: Tuzzio L, Walsh-Bailey C, Steiner JF, Lewis C and Sharp AL. “A Survey of Basic Resource Needs in KP Members Receiving Subsidized Insurance Coverage: How do they think Kaiser Permanente should support their needs?” Social Needs Network for Evaluation and Translation (SONNET). Web. Nov 2019.

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